Welcome to My Shisha website. By accessing and using our site, you agree to comply with these Terms and Conditions, which outline your rights and responsibilities. Please review them carefully for a safe and enjoyable experience.
These guidelines cover everything from age restrictions and product use to pricing, taxes, shipping, and more. By accessing our site, you acknowledge and agree to adhere to these policies and any future updates.
You must be at least 18 years old to make a purchase. We strictly enforce this age restriction and reserve the right to cancel any order if we suspect that the purchase is intended for a minor.
Shisha products offered by My Shisha are strictly tobacco-based. If you suffer from Tobacco Dependence Syndrome, we advise you to consult your healthcare provider before using our products. Please note that we are not a pharmaceutical company, nor do we manufacture or sell medicinal products. Always seek independent advice from a qualified health practitioner before use, as tobacco can be harmful. Safety warnings and important product information are available on the respective pages. By purchasing our products, you agree that their use is entirely at your own risk, and My Shisha cannot be held liable for any loss or damage incurred.
The total cost for your order will reflect the price displayed at the time of purchase, including packaging and shipping fees, which are shown at checkout before you confirm the order. Please note that items added to your cart are not reserved until payment is complete. This means that if an item is in limited stock or selling fast, it could be purchased by someone else before you finalize your order. Additionally, if you place separate orders, we cannot combine them or refund shipping costs, as our system processes orders in batches.
All our products are duty-paid within the United Arab Emirates, with the purchase price reflecting the current VAT rate of 5% where applicable, ensuring transparent pricing for our customers.
We provide varying shipping rates for different emirates. Please visit our delivery information page for details.
For more details, visit our Delivery Information Page.
These teams and conditions represent the complete agreement between you and My Shisha regarding your use of the website and products. Both parties acknowledge that no other representations or warranties, written or oral, are superseded by these terms unless specifically stated otherwise.
We reserve the right to update any terms, policies, or notices at any time. By visiting our website, you agree to be bound by the most current version of our Terms and Conditions, which replace all previous versions unless stated otherwise. It is your responsibility to review these updates each time you visit.
In the event of any discrepancies between these website Terms and Conditions and other applicable policies or notices, the specific terms governing the relevant section of the website will take precedence. This ensures that your use of that section is guided by the most pertinent and tailored rules.
My Shisha reserves the right to work only with parties we deem suitable and to decline service to anyone who exhibits rude or disruptive behavior, makes misrepresentations, violates standard internet policies like spamming, or repeatedly lodges complaints about our products or services.
My Shisha reserves the right to transfer or delegate any of its rights and obligations under these terms, policies, or notices to any third party at its discretion.
Every clause in our terms, policies, and notices is independent, regardless of how they are grouped or connected. If any clause is found to be unenforceable in a particular jurisdiction—whether due to invalidity, illegality, or any other reason—it will be deemed non-binding only in that region, and all other clauses will continue to remain fully effective.
All applicable terms, policies, and notices are governed by the laws of Great Britain, without regard to conflict of law principles. By accessing this website, you agree to submit to the exclusive jurisdiction of the High Court of Great Britain for any disputes arising from these terms or any related matters.
If you have any inquiries, feedback, or concerns about our website, privacy policy, or any other terms and notices, including how we handle your personal data, please feel free to contact us.
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Al Quoz, Dubai
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